AI contentSEO
AI Content: The 3-Month Cliff Is Real
SE Ranking published 2,000 AI-generated articles. 71% got indexed in 36 days. After 3 months? Completely gone. Here's what that means for your content strategy.
Read more →AI-Powered E-commerce
Custom AI Agents
Built for Your Business
We design and deploy intelligent AI agents that automate your e-commerce operations — from customer service to marketing, content to analytics.
What We Build
Every agent is custom-built for your specific workflows, tools, and goals.
🤖
Customer Service Agents
AI agents that handle support tickets, live chat, and order inquiries — with real understanding, not scripted responses.
📈
Marketing Automation
Agents that write content, manage campaigns, track SEO, and optimize your marketing — autonomously.
⚡
Operations & Analytics
Intelligent agents monitoring your store, generating reports, and flagging issues before they become problems.
Why Duxly Agency
We're not another chatbot company. We build AI agents that actually work — integrated into your existing tools, trained on your data, and designed to operate autonomously with human oversight.
Based in the Netherlands, we combine deep e-commerce expertise with cutting-edge AI to give your business a genuine competitive edge.
250+
E-commerce companies served in 8 years
735 FTE
Equivalent work automated daily by our agents
963k hrs
Free hours returned to our clients for growth
From the Blog
Practical insights on AI agents and e-commerce
AI agentmarketing automation
Our AI Agent Ran Our Marketing for a Day. Here's What Happened.
We gave our AI marketing agent full autonomy for a day. It built backlinks, fixed SEO issues, set up competitor monitoring, and published content — all without human intervention. Real results, no hype.
Read more →Frequently Asked Questions
Everything you need to know about AI agents for e-commerce.
What is Duxly Agency?
Duxly Agency is a Netherlands-based AI agency that designs and deploys custom AI agents for e-commerce businesses. We build intelligent, autonomous systems that integrate with your existing tools — from Shopify and HubSpot to WhatsApp and Google Workspace — and handle tasks ranging from customer service to marketing automation and operations monitoring.
What is an AI agent and how is it different from a chatbot?
An AI agent is an autonomous system that can think, decide, and act — using real tools, accessing live data, and executing multi-step tasks without constant human supervision. A chatbot follows scripted flows and breaks when asked something unexpected. An AI agent understands context, adapts to new situations, and integrates with your actual business systems. For example, our agents can process a refund request end-to-end: read the order, check your policy, initiate the return in your ERP, and send a confirmation — all automatically.
How long does it take to deploy an AI agent?
A basic AI agent can be operational within 2–4 weeks, depending on integration complexity. We start with a scoping session to understand your workflows, then build, test, and deploy iteratively. More complex multi-agent setups with deep ERP integrations typically take 6–10 weeks. We've worked with 250+ companies over 8 years, so we know which integrations to prioritise for fastest time-to-value.
Which tools and platforms do your agents integrate with?
Our agents connect with any platform that has an API. Common integrations include Shopify, WooCommerce, Lightspeed, Exact Online, AFAS, HubSpot, Slack, WhatsApp Business, Google Workspace, Webflow, and all major marketplaces (Bol.com, Amazon, Zalando). If your tool has an API, we can integrate it. We've built 735 FTE-equivalent automations to date.
Is our data safe with Duxly's AI agents?
Yes. We build on OpenClaw, an open-source agent platform with built-in safety controls. Your data stays within your infrastructure — we don't store customer data on shared servers. All agents operate with explicit permission boundaries, audit logs, and human override capabilities. For GDPR-sensitive use cases like healthcare, we implement additional data minimisation and access controls.
What results can we expect from an AI agent?
Results vary by use case, but our clients typically see: 60–80% reduction in manual support tickets handled by humans, 2-minute lead response time (down from 2 days), 40–60% drop in stock-out incidents with automated inventory monitoring, and 963,000+ hours of free time generated for our clients collectively. We set clear KPIs before deployment and measure against them.
Let's Talk
Interested in what AI agents can do for your business? Reach out and we'll explore the possibilities together.
hello@duxly.nl